The Healthcare Quality Graduate Certificate provides students with the knowledge and skills needed to evaluate healthcare quality and measure the effectiveness of outcomes. Students in the program will learn the methods by which healthcare organizations analyze quality by applying quantitative methods (such as statistical process control, histograms, and Pareto charts) and qualitative methods (such as root cause analysis, strengths, weaknesses, opportunities, and threats [SWOT] analysis , affinity diagrams, and flow charts), to ensure the quality and value of care. Graduates will be able to help healthcare organizations manage healthcare quality and act to improve the quality of health care.


The Healthcare Quality Certificate is open to students with a bachelor’s degree.  All applicants are required to have a 3.0 GPA.


Students should be familiar with the university-wide requirements AP.6.8 Requirements for Graduate Certificates

Banner Code: PH-CERG-HQPS

Certificate Requirements

Total credits: 15

This certificate may be pursued on a part-time basis only.

Required Courses

HAP 697The Healthcare Quality Environment3
HAP 698Quality Measurement and Evaluation3
HAP 699Liability in Health Care Quality and Patient Safety 3
HAP 790Capstone Practicum in Health Systems Management3
Total Credits12


Any 700-level HAP course.3
Total Credits3